Internal Rules in Fermata School of Music - Lucan, Co. Dublin
1. GENERAL RULES
1.1 These set of rules are applicable to all students taking part in any course being provided by Patrycja Mikiciuk T/A Fermata School of Music with registered address in Unit 14, Millbank Business Park, Lucan, Co Dublin and Revenue Registration No.: 3606733A
1.2 Not following any of listed below rules might result in further actions taken by Fermata School of Music against student or applicant. That will include legal and financial claims.
1.3 For yours and your children safety, please make sure to pick him/her up promptly after lesson/class time. Children are under supervision of Fermata School of Music Lucan during the time of the class only.
1.4 Neither teachers nor administrators are responsible for supervising of children outside of teaching time or during the seasonal concerts, events or waiting times.
1.5 Fermata School of Music is not liable for any injures or personal damages occurred outside of teaching hours in the building curtailment or in the area outside the building.
1.6 Due to bike/car/truck traffic in the area of Millbank Business Park children MUST always stay under constant supervision of their parents or guardians.
1.7 Do not allow your children to climb on any signs or electrical cabinets as these are live and posses danger to your children health/life.
1.8 During wet weather/winter time it is recommended to pay special attention when moving across the interiors of Fermata School of Music. Management suggest to have spear pair of shoes to use exclusively for moving inside the building during such conditions.
1.9 Junior students (under age of 10) are not permitted to leave the school without parent/guardian or without informing leading teacher or member of staff.
1.10 In case where customer wishes to serve a formal complaint against Fermata School of Music we advise to contact school’s manager to ask fort complaint form and query current process of complaint. Initial contact with customer is made within 3 working days and we aim to resolve every complaint in 10 business days.
1.11 Any financial and legal claims against Fermata School of Music will be reviewed by representing solicitor and management team on case by case basis and we reserve to respond to any claim within 30 days since the date of receipt.
2. ENROLMENT PROCEDURE
2.1 Enrolment for individual or group classes can be done by completing website enrolment form at or by contacting Fermata School of Music office directly.
2.2 To have guaranteed place in oncoming term we suggest to pay security deposit along with the application.
2.3 Current standard security deposit to secure place in Fermata School of Music is €75 per course/person attending - security deposit has to be paid by 24th of June 2018 in order to reserve space for September 2018. The deposit is deducted from overall course at time of issuing the invoice from the term course in enrolment form.
2.4 Enrolments for each following semester (new students only) are available during duration of the whole term.
2.5 Existing students that wish to continue with Fermata School of Music into next term should make verbal/in writing statement to the leading teacher/school manager, so a note can be made to expand the contract with Fermata School of Music for another term and to ensure correct invoice will be issued. In case where no statement will be made until 15th of January 2018 we reserve the right to offer the place to student from waiting list.
2.6 Fermata School of Music politely suggests to enroll as soon as possible as amount of candidates might be larger than spaces at each instrumental course available. Specific teachers might be only available on selected days of the week – please check carefully on our website.
2.7 Our capacity is limited and we will accommodate all applicants on first-come first-served basis with priority given to all customers that decide to pay security deposit.
2.8 Students enrolling for group lessons are responsible for forming their own groups. Booking for certain group lessons will not be deemed confirmed until enrolment forms and tuition fees/security deposits are received from all group members. Please note that places in group courses are available on a first-come, first-served basis, based on date of enrolment.
2.9 For violin, viola, vocal, saxophone and flute students approaching RIAM/ABRSM exam above Elementary Grade and/or after one term of education in Fermata School of Music, there is an internal requirement for compulsory accompaniment class. A minimal amount of accompaniment classes per semester is 4 and overall fee for this course in 2018/2019 is €120.
2.10 Every student that would attempt for RIAM examination above GRADE 2 should attend at least one 45 minutes individual class every week. School’s recommendation fro that level is to have two 30 minutes classes every week to maintain appropriate learning progression.
3. INVOICES & PAYMENTS FOR MUSIC CLASSES
3.1 All invoices will be delivered as a soft version over the e-mail.
3.2 All invoices will have security deposits deducted (where applicable) from the total fee and reminder balance will be equally distributed over 2 payments. All discounts (where applicable) will be included on the Invoice.
3.3 Fermata School Of Music, Lucan, Co. Dublin offers following methods of payment: bank transfer, Cheques, Debit/Credit Card In The Office or Auto Payments (NEW!) with Credit/Debit card (managed by Stripe & My Music Staff system)
3.4 Fermata School of Music offer following ways of paying for courses: Full Payment Up Front for 1 Term, Full Payment Up Front for 3 Terms (10% discount), Monthly Instalments (only for students booked for 3 Terms in advance and with auto payment)
3.5 Academic year 2018/2019 consist three terms of 12 lessons each. Classes are conducted between 10th September 2018 and 30th of June 2019:
Term I must be paid in full until 10th of September 2018
Term II must be paid in full until 10th of December 2018
Term III must be paid in full until 25th of March 2019
Note: Customers opting in monthly auto payment will have the cards deducted between 10th and 15th of each months from September until June
3.6 Any student enrolled after September/December/March will have to discuss suitable payment method for the course. There are no further discounts in such cases.
3.7 In certain circumstances there is possibility to negotiate terms of payments but in such condition school manager must be contacted and he has the final call to accept/reject the proposal. Each request will be made on the individual basis.
3.8 Each of the applications is a subject to one-off non-refundable administration fee of €30 per Year/Family to cover teaching materials, photocopying, etc. Please note we only charge the fee once no matter how many courses or people from same family attend.
3.9 For those students paying by bank transfer please ensure to add INVOICE NO/NAME OF THE STUDENT into bank transfer title – this will guarantee that payment will be assigned on time and to correct account.
3.10 In case where cheque is being issued please ensure to sign it for FERMATA MUSIC SCHOOL
3.11 For security reasons Fermata School of Music is unable to accept CASH payments.
4. RIAM/ABRSM EXAMINATION
4.1 Each calendar year Fermata School Of Music, Lucan, Co. Dublin assisting number of students with a chance to attempt a Royal Irish Academy of Music or ABRSM exams in order to gain recognized certification of instrumental knowledge. The usual date for examination session in the school is month December.
4.2 Should you wish for your child to take a part in any of the exam sessions please note the dates of each of the session are outlined in school’s Year Calendar and cannot be changed.
4.3 Fermata School of Music leading teacher reserves the right to pick the Grade appropriate for each student and our decision is final. We allow students to skip grades where appropriate. Please note that exams are only part of music education and other activities are performed during term. In case of student’s absence on the day of the exam, only medical certification is accepted and as such date of exam can be re-scheduled.
4.4 If at any point you disagree with the school’s decision about examination grade picked by the school please report this to the leading teacher/school’s manager immediately. If we won’t receive any notification from you we take the Grade is correct and you agree with our decision.
4.5 Fermata School of Music will aim that every student approaching the exam has knowledge and skills to achieve highest possible marks, however we take no responsibility for the final marks of the exam due to 3rd party circumstances affecting participant, such as stress, examination pressure, etc.
4.6 Every student approaching RIAM examination level will have to attend a number of Music Theory Classes and will need to pass Internal Theory Exam appropriate to the level of exam approached in RIAM. Internal Music Theory exam might be conducted as part on individual lesson but is not longer than 10 minutes.
4.7 Each student has to meet following criteria to be admitted to the exam:
Pay an examination fee (exact exams fees are set by RIAM) – most recent price list is available on our website.
Pay for the accompanist hat is required for string, wind or vocal exams – in certain circumstances students attending accompaniment course may have examination element covered but that will be announced by school every term.
Complete a certain amount of accompaniment classes (applies to string, brass and vocal students). The minimum amount of accompaniment classes is 5 per semester.
The Accompaniment for classes of violin, flute and vocals is mandatory upon completion of the first semester in our school. For students taking the exams RIAM current number of classes of accompaniment is the minimum required for admission to the examination. There is an option to buy additional classes. Each of accompaniment class is not included in the course price and cost additional €30 (per one 30 minutes class) or €120 per semester.
Pass Internal Music Theory Exam with marks 80+
Purchase correct books as required by Royal Irish Academy of Music examination board. All titles required are available in RIAM yearly bulletin available in our school’s office. Books can be also ordered by Fermata School of Music on your request. Most of the books that are required for student attending to RIAM exam are available in Waltons and Opus II music stores. All other exercise materials like scales or arpeggios are supplied by our school during the individual courses. In case of any questions or concerns please feel free to contact us at any time.
Inform school’s office if student has any medical condition, so we can notice the examination board.
Please note failing on any of above points gives Fermata School of Music the right to not accept student for next examination session held by RIAM or ABRSM.
5.1Family Discounts - A family rate of €22.00 per child applies in the case of 3 or more members of the same family attending lessons on a continued regular basis. A rate of €22.00 applies in the case of a 2nd individual from the same family. There are no discounts for group classes. Discounts do not apply to the accompaniment classes, group lessons, music theory or summer/seasonal courses. Family discounts are applied to second and subsequent course only.
5.2Participating Business Discount – all customer being referred to Fermata School of Music from any of participating businesses in are charge €22 per class attended. Please note that discount will apply to 1st course only and is valid as long as customer is member of participating business and buying service from participating businesses. Please note this discount is subject to verification with the business referred to. The related business discounts will be withdrawn from 4th of February 2019
5.3Special Offers Discounts coming from sources like Vouchers, Facebook, Special Offers and others cannot be conjunct with any other discounts and can only apply for new applicants only (unless stated differently). Such discount is applied to overall price of selected course.
5.4 Yearly Discount All customers that pay for three terms in advance will receive 10% discount of the yearly fees.
5.5 Fermata School of Music reserves the right to refuse in applying any of above discounts without giving any reason or explanation to the customer applying.
5.6 None of above discounts applies to Group Lessons, Music Theory or Accompaniment Class course which are paid full rate.
6. CANCELLATION & DISCOUNTINUANCE
6.1 Fermata School of Music Lucan reserves the right to cancel any group course, summer camps and seasonal courses because of insufficient enrolment levels. In such a case, all tuition fees and deposits will be refunded.
6.2 Fermata School of Music Lucan reserves the right to cancel any 1-to-1 class in case of Internal Regulations, Code & Behaviour Policies breach, non-payment for more than 1 class, frequent non attendance – in such circumstance in writing notice will be given to the applicant or parent.
6.3 In case of serious breach of Internal Rules or Code of Behaviour we will not issue any refund.
6.4 Fermata School of Music Lucan reserves the right to dismiss any student for frequent absences, disciplinary reasons, not following our policies or code of behaviour, overdue tuition payment. Dismissed students are not entitled to any refund of tuition fees.
7. ATTENDANCE POLICY
7.1 Attendance Policy. A student is obliged to attend lessons on regular basis. Lessons are not scheduled on Bank Holidays. Allowance to reschedule a lesson/s on behalf of a student may be made if the reason for the absence falls under so called "missed lesson policy." In all cases when a student will not be attending a lesson on a particular day/evening please make a courtesy phone call or text to the teacher / office.
Where a student(s) does not return at the commencement of a new term nor provide absolute confirmation of intention to return he / she will be deemed to have quit and the said time slot will be terminated immediately without notice to the student / parent concerned. Such declaration can be made by completing the Continuation Form available in our office.
7.2 Late Lesson Policy. If a student is late for a lesson then he /she will receive only the balance of the half hour duration. If for unforeseen circumstances a room schedule is running a few minutes late the student will still receive the full duration of his / her lesson.
7.3 Missed Lesson Policy. A scheduled lesson missed by a student for whatever reason is deemed forfeited. Exemption to this rule will only be considered in the cases outlined below of Hospitalisation, Family Bereavement or Educational Leave
A lesson or lessons missed by a Student due to illness will be rearranged at a suitable time to both the student and the teacher on the production of a medical certificate to support the time of absence from the lesson or lessons. The certificate must outline the duration of illness for any credit to be considered. For any uncertified sickness please see note four.
In the case of a family bereavement i.e. parent / grand parent / sibling and the funeral coinciding with a scheduled lesson a student upon producing evidence of same will be given an option of either rearranging the missed lesson or being awarded a credit of one lesson to their next music term. This courtesy credit does not extend to any other family relations.
Students seeking leave outside of the standard scheduled holiday period for the purpose of education must apply for the leave at least 2 weeks in advance of the leave date required. Applications must be made to the office FsoM or by emailing E-Mail. The leave is subject to the following conditions to ensure that the students place with current day, and time is retained during this non-attendance period:
The Educational leave must be for a minimum of three consecutive weeks and not exceed a six week period. Educational leave is solely for educational trips for example, Gaeltacht scholarship. Proof of your trip to the Gaeltacht will be sought by the office. Family holidays will not be included under this heading.
We will offer compensation to the student for the missed lessons in the form of a one hour courtesy lesson. The lesson will be scheduled at a time suitable for both the student and the teacher.
If the student does not wish to avail of the one hour compensation lesson they can take advantage of a retention fee which is charged for each non attended scheduled music lesson.
All other time tabled lessons missed by a student will be considered forfeited and will not be rescheduled for another time. Exceptions to the rule are outlined above - Hospitalisation, Family Bereavement or Educational Leave.
7.4 Re Arranged Lesson Policy. As part of our missed lesson policy above if your lesson is to be re arranged then a specific time and date will be agreed with your teacher. If this re arranged lesson is missed the lesson is then forfeited by you and a credit / refund will not be awarded.
7.5 Cancelled Lesson Policy. If a lesson is cancelled due to your teacher being away from the school, your teacher will make your lesson up at an alternative agreed time. If your lesson is cancelled due to an event outside of our control i.e power outage, inclement weather etc, and we are not in a position to offer a re arranged lesson then you will be given a credit for this lesson in the following term.
7.6 Additional Lesson Policy. If you are missing lessons you may request an additional lesson which can be booked in via the office. An additional lesson will only be considered in a situation where a student may miss his / her pre booked lesson on account of going on holidays or school trips etc. and may have an exam / performance pending. A discount of 20% will be applied if booking in for an extra lesson. Please be advised that the day and time given for an additional lesson will depend on teacher and room availability.
7.7 Substitute Teaching. If for any period your current teacher cannot make a lesson/s then the school will cover this period with a substitute teacher who is known to the school and who also has the relevant experience. In this instance all lessons will continue as normal until the teacher returns. All students will be expected to attend lessons during the substitution period. If the school cannot provide a substitute teacher then the lesson/s will either be re arranged to another day or a credit / refund offered.
8.1 The notice of termination applies to all classes/courses (whether 1-to-1, group lessons or summer camps) and requests must be made in writing, addressed to the school office. Verbal notice from students, parents or faculty cannot be accepted.
8.2 In case of 'pay by semester' class there are no refunds after completion of first three classes of the semester. In case of other courses and seasonal camps we maintain strict no refunds policy.
8.3 Fermata School of Music Lucan reserves the right to terminate the contract with immediate effect due to payment arrears (non payment for more than 1 class), not following Code of Behaviour or breaking Internal Regulations.
8.4 Security deposit paid to secure place in the oncoming term is non-refundable in any case where withdrawal is served less than three weeks before start of the term in application
9. PHOTO & MEDIA RELEASE POLICY
9.1 From time to time we record movies or take photographs of students from lessons, performances, concerts as for possible use on our website or to share them across Social Media channel such as Facebook, You Tube or Google +, Twitter or Blog
9.2 No compensation is provided to individuals who appear in the photographs.
9.3 Please let us know immediately if you do not wish your or your children photograph to appear through any of mentioned above media channels
Code Of Behavior in Fermata School of Music - Lucan, Co. Dublin
All students, parents, and visitors are expected to be well-behaved, courteous and respectful to teachers, fellow students, staff and all others. Disrespectful or uncooperative behaviour or attitudes will not be accepted from anyone.
Any student or parent displaying any of these behaviours may be asked to consider if they wish to continue with Fermata School of Music.
In order to provide best possible music experience, the following behaviour will not be allowed:
Disrespectful behaviour towards the instructor or anyone else
Disruptive behaviour such as excessive talking, crude talking (including any language not appropriate or PG rated), racist language
Rough-housing, running or horseplay
Destruction of property
Speaking negatively about one another, an instructor staff member or anyone else
Comparing abilities or ridiculing another’s abilities
Harassment or intimidation of any kind, including bullying
Pushing, shoving or fighting of any kind
Not respecting other student’s space.
All students are expected to behave in a way that demonstrates self-respect and a desire to learn.
If a student displays any behaviour that is deemed inappropriate or disruptive, that student may be asked to leave the class and sit down for few moments in the reception or until they are ready to return to class with appropriate behaviour.
If a student or parents acts inappropriately in regard to our guidelines of behaviour they will be given verbal warning on the first offense, and written warning on the second, and one the third occurrence we will ask student to leave the school. No refund will be given if case of that scenario. For serious offences, the first two steps may be skipped.
These rules are applicable to all areas in the studio, including reception, toilets and parking area.
In the reception area any parent or guardian overheard to be disregarding the standards of behaviour will be held to the same consequences outline above. We take bullying very seriously and it will be not tolerated. Please be cognizant of your speech.
These are the rules of Fermata Music School and we are firm on them in order to continue a supportive family environment. Claiming ignorance as an excuse in regards to our rules in inexcusable. All students and parents will be held to the same standards.
Unit 14, Millbank Business Park, Lucan, Co. Dublin, 01-621 8673, firstname.lastname@example.org